SIGNPOSTED CYMRU
MENTAL HEALTH CRISIS/EMERGENCY
Where to get urgent help for Mental Health
If you need help for a mental health crisis or emergency, you should get immediate expert advice and assessment.
It’s important to know that support is available. There are many helplines staffed by trained people ready to listen.
Samaritans
To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email jo@samaritans.org or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
National Suicide Prevention Helpline UK
Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 689 5652 (open 24/7).
Campaign Against Living Miserably (CALM)
You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service.
Cruse Bereavement Support
help people through one of the most painful times in life – with Bereavement support, information and campaigning contact www.cruse.org.uk
Challenge Valleys
If you or anyone you know is struggling with addiction or would like to know further information about Challenge Valleys, please fill out the contact form below. www.facebook.com/challengevalleys/ 07793213377
Text “SHOUT” to 85258 to contact the Shout Crisis Text Line, or text “YM” if you’re under 19
If you’re under 19, you can also call 0800 1111to talk to Childline. The number will not appear on your phone bill.
SANEline
If you’re experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).
Stay Alive
App with help and resources for people who feel suicidal or are supporting someone else. prevent-suicide.org.uk
The Mix
If you’re under 25, you can call The Mix on 0808 808 4994 (3pm–midnight every day), request support by email using this form on The Mix website or use their crisis text messenger service.
Get advice from 111 or ask for an urgent GP appointment if:
- You are not able to speak to your local NHS urgent mental health helpline
- You need help urgently for your mental health, but its not an emergency
- Your not sure what to do
- Use the NHS 111 online service (England), https://111.wales.nhs.uk/contactus/ (Wales) or call 111.
Call 999 or go to A&E now if:
- Someone’s life is at risk – for example, they have seriously injured themselves or taken an overdose.
- You do not feel you can keep yourself or someone else safe
Mental Health Crisis Intervention – Crisis Teams
Cynon Valley –
Crisis Resolution and Home Treatment Team
01685 721721 Ext 26952 / 26953
Prince Charles Hospital
Gurnos
Merthyr Tydfil
CF47 9DT
Taff Ely and Rhondda –
Crisis Resolution and Home Treatment Teams
01443 443712 (ext: 4903 9am – 5pm or 6388 out of hours)
Royal Glamorgan Hospital
Ynysmaerdy
Pontyclun
CF72 8XR